FAQs

How do I get to Toberua?

Toberua is located on the eastern side of Fiji. Our closest airport is Suva which is a 30 minute flight from Nadi International Airport. To ensure your transfer is organised at a time to suit you please advise us or your arrival details at least 72 hours prior. Transfers are not included within the room rates.

Does Toberua take sustainability seriously?

Yes, Toberua is powered by a Hybrid Solar System 24 hours a day.  With 232 large solar panels and 18 lithium batteries the resort is solar powered 24 hours a day when the sun is shining.  We also have a generator on standby should the sun forget to shine.

What time is check-in?

Check in time is 2:00pm. We always do our best to have your room available if you arrive prior to this time.

What electricity and power point plug do you use?

Electrical power is 240 volts AC 50Hz. Fiji has three-pin power outlets, which are identical to Australia and New Zealand. If travelling from USA our power is not compatible with your appliances.

What time is check-out?

Check out time is 10:00am. Subject to availability you are welcome to use your room after this time if you have an afternoon departure.

Do you have internet/WiFi available?

Limited Wi-Fi is available free of charge.  A paid option is available for those requiring more internet usage.

Do you have fans and air-conditioning?

Our rooms are fan cooled however we do not have air-conditioning.

Can I drink the tap water?

Water from the taps is safe to drink or bottled water is available to purchase.

Do you have in-room safes?

There is an Electronic Safe in each bure.

Do you provide beach towels?

Bath and beach towels are provided.

Is there a laundry service available?

A laundry service is available with charges applying.

What is the smoking policy?

Toberua has a NO SMOKING policy within all bures, restaurant and internal bar & lounge areas. Ash trays are available on request for outside rooms on the verandas and on the outdoor tables around the bar area.

Is there a kids' club or babysitting available?

We provide a babysitting or nanny service (charges apply). Babysitting can be arranged while you are at the resort however to guarantee this service advance notice is appreciated. We do not have a kids’ club but we offer activities that children can participate in.

What are the meal options?

We offer a full gourmet meal plan however if you do not require three meals per day we have a two meal option. Snacks can be purchased at the bar. Ice blocks, nuts, crisps and chocolate can be purchased at the boutique.

Can you cater for special dietary requirements?

With prior notice we can cater for most dietary requirements.

Can I snorkel off the beach?

Yes, the surrounding reefs are accessible directly from the beach and snorkelling gear is provided free of charge.

Can I use drones at Toberua?

For the privacy, safety and tranquillity of guests and staff, personal use of drones or unmanned aerial systems is not permitted on or above Toberua Island Resort.

Do you have a gym?

A small gym is available for use by adults. There is a rowing machine, spin cycle and hand weights.

What is the climate?

Tropical climate with an average day time temperature of around 32°C (92°F) in Summer (Nov to March) and 27°C (82°F) in Winter (Apr to Oct). During November to February, water temperatures can be as high as 29°C (84°F), and on average 24°C (79°F) between June and October. Toberua receives two thirds of the rainfall of Suva.

Do you support a local charity?

Yes we support the primary school at Kaba Point where many of our staffs’ children attend school. Monetary donations can be made at the resort or if you would like to bring something material to donate, books and stationary are always gratefully received.

What is your cancellation policy?

Full payment is due 42-days prior to arrival.  Cancellations made 42-21 days prior to arrival 50% refund; 20 days or less prior to arrival no refund. 

Is Travel insurance required?

While travel insurance is not essential, we recommend our guests travel with insurance.